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Chinese Standard: GB/T 15624-2011

Guidelines for standardization of services

全国服务标准化技术委员会(SAC/TC 264)

本标准规定了服务标准化的范围、服务标准的类型、服务标准的制定、实施以及评价和改进等内容。
本标准适用于服务标准化工作。

This standard is the original Chinese electronic standard.
If you need translation, please contact email: ChineseStandardsLibraryS001@gmail.com.
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