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Chinese Standard: GB/T 26355-2010

Guidelines for service in tourist attractions

全国旅游标准化技术委员会

本标准规定了旅游景区服务的基本内容、构成要素和质量要求。
本标准适用于接待海内外旅游者的不同类型的旅游景区,包括以自然景观、人文景观和人造景观为主的旅游景区中与游客接触的服务岗位。

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