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Chinese Standard: GB/T 27917.1-2011

Express service—Part 1:Basic terminology

全国邮政业标准化技术委员会(SAC/TC 462)

GB/T 27917的本部分规定了快递服务的基础概念,以及与快递业务种类、服务要素、服务环节、服务质量相关的基本术语。
 本部分适用于快递服务相关的经营、管理、教学、科研等活动。

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