Chinese Standard: GB/T 32063-2015

Customer service for public of urban water supply

全国城镇给水排水标准化技术委员会(SAC/TC 434)

本标准规定了城镇供水服务的术语和定义、总则、要求(水质、水压、新装、抄表收费、售后、信息、设施和人员、投诉处理、应急、二次供水)及服务质量评价等。
本标准适用于城镇供水单位向客户提供生活饮用水的供水服务。

This standard is the original Chinese electronic standard.
After you successfully purchase, we will send the electronic version of this standard to your email address.
If you need translation, please contact email: ChineseStandardsLibraryS001@gmail.com.