Chinese Standard: GB/T 32169.3-2015

Specification for operation of administrative service centre—Part 3:Requirements for counter services

全国服务标准化技术委员会(SAC/TC 264)

GB/T 32169的本部分规定了政务服务中心（简称中心）窗口服务提供的基本要求、服务程序、服务礼仪、信息公开、服务监督与评价等内容。

本部分适用于中心的窗口服务提供工作。

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