Starting from:

$10

Chinese Standard: GB/T 32312-2015

Service evaluation index specification for customer service center of bank industry

全国金融标准化技术委员会(SAC/TC 180)

本标准规定了银行业客户服务中心(以下简称客户服务中心)服务评价的指标范围及内容、指标体系和指标计算。
本标准主要适用于客户服务中心的服务能力和服务效果的评价与管理。

This standard is the original Chinese electronic standard.
After you successfully purchase, we will send the electronic version of this standard to your email address.
If you need translation, please contact email: ChineseStandardsLibraryS001@gmail.com. 

More products