Evaluation method of urban public transportation passenger satisfaction—Part 2:Bus and trolleybus transit
全国城市客运标准化技术委员会(SAC/TC 529)
GB/T 36953的本部分规定了公共汽电车交通乘客满意度评价的评价工作流程、评价范围和评价周期、评价指标、评价量表、评价模型、数据采集、数据处理、评价报告编写和发布。
本部分适用于公共汽电车交通乘客满意度评价。
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